Terms & Conditions

Important: Please read

  1. About these Terms of Use

    • These terms and conditions of use (Terms of Use) set out how our website at www.e-hospital.co.uk and all the information on it, should be used. They explain the rules and restrictions which apply to all users of this website.
    • Please read these Terms of Use very carefully. By using this website you agree to these Terms of Use. If you do not agree with them, then please refrain from using this website. Your continued use of this website will amount to acceptance of these Terms of Use.
    • If you are a member of the medical profession and wish to register with us in order to gain access to additional services and areas of the website, additional terms and conditions will apply and you will have access to those terms when you register with us.

  3.   About this website and Invizo Limited

    • This website is operated by Invizo Limited using the trading name The Children’s e-Hospital. Our registered office and address for correspondence is The Children’s e-Hospital, PO Box 748, Wetherby LS22 9FS and our email address is admin@e-hospital.co.uk. Invizo Limited is a company registered in England and Wales with company number 08198802. We are not VAT registered.

  5. The purpose of this website and use of content 

    • The public access areas of this website are intended for use by parents, guardians and anyone else who is interested in childrens’ healthcare issues. It provides general, non-case specific medical information and other information about children’s wellbeing. More specifically, it provides high level information about common health issues which affect children and is intended to be used as an educational and resource tool and should not be used for any other purpose without our permission.
    • The liability and responsibility for reliance on any of the information on this website rests with the person relying on it. In no way do we guarantee that the information contained on this website is entirely up to date or that all medical developments are taken into account in the information we make available. The information is intended to be read by lay persons and so does not include detailed medical analysis, research or similar.
    • Any products mentioned on this website are provided for information and education purposes only. In no way is a reference to any such products intended for marketing, endorsement or advertising purposes.
    • The content of this website and our App is provided by fully qualified health professionals including paediatric consultants, nurses, health visitors, psychiatrists, dieticians and other allied health workers.   However, this website or App should not be used as a replacement for specific medical advice from your GP or paediatrician and nothing on this website should be construed as medical advice which is specific to your circumstances nor does any content constitute any recommendation for treatment of a condition in any particular case or tailored medical advice. Any person using this website whose child has an actual or suspected health problem should not rely on any information on this website as a diagnosis or for treatment of any medical condition in any given case and you should consult your GP, paediatrician or other appropriately qualified medical practitioner.
    • Our website and App is not in any way designed to replace the service currently offered by the primary, secondary or tertiary services in the National Health Service and those services, particularly for acute medical conditions should still be used in the normal way. Our website is NOT designed to be relied on to treat acute medical conditions and should never be relied on as such.

  7.     Our rights in the website & App

    • All design, text, graphics, images and arrangement of them together with all other materials and content on this website and any underlying software are subject to copyright and other ownership rights which belong either to us or to our third party licensors. Your use of this website does not in any way give or transfer any rights to you with regard to any of those rights which belong to us or our third party licensors.
    • You must not yourself or allow anyone else to publish, copy, transmit, alter, distribute or modify this website or any content whatsoever. Proprietary works are protected by copyright laws and all such rights are reserved.
    • You may print off one copy and may download extracts of, any page from our website for your personal reference. No content from our website should be used for onward publication. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    • Our status (or that of our representatives) as the author of material on our website must always be acknowledged.
    • If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
    • You must not in any way copy, reproduce or use any trademarks or logos which appear on this website except with our express written permission. On this website, are various trademarks and logos which belong to our third party licensors and accordingly we must protect the rights of those third parties as well as our own rights. Further, you must not use the website in any way which constitutes a violation or infringement of any other person (including the infringement of any copyright).
    • We reserve the right to adapt, take down, alter, delete, modify or in any other way change the content of our website at any time and without notice. Whilst we aim to provide information on our website which is accurate, we do not give any guarantee that a particular service, information or function will be made available and we reserve the right to withdraw any services, information or functionality without notice.
    • The information provided on this website is in the English language and all communications shall also be in English.
    • You shall be fully responsible for and indemnify us against all costs, claims, damages, liabilities and expenses which we incur, including in relation to any claims of misuse or infringement of third party intellectual property rights, arsing as a result of a breach of any of the provisions in this section 4.

  9.    Access to our website 

    • Access to our website is permitted on a temporary basis only.
    • We will not be liable if for any reason, our website is unavailable at any time or for any period.
    • There is an area of our website which may only be accessed by qualified doctors, nurses, medical students, GPs and other health professionals who register with us but we do reserve the right to further restrict access to other areas from time to time as we determine.
    • If at any time you are provided with a user identification code, password or other information as part of our security procedures in order to gain access to certain parts of the website, you must treat the same as confidential and must not disclose that information to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us if in our opinion you have failed to comply with any of the provisions of these Terms of Use.
    • You are responsible for making all arrangements necessary to access our website and for ensuring that all persons who access our website through your internet connection are aware of these Terms of Use.

  11.     Information you may submit 

    • On some sections of our website, we ask you to send information to us in order for us to be able to provide to you, the information that you require. For example, we will need contact information from you if you wish to receive our newsletter or if you wish to register with our service. Please refer to our Privacy Policy for more detailed information about how we use the personal information which we hold.
    • You must use your own identity at all times when using the website, including if you submit any information to us for any reason and must make sure that all information which you provide is accurate and up to date, as relevant.
    • You must not submit information relating to any other person except with their express written permission or otherwise, where you are responsible for that person. We do not routinely ask for personal details relating to children, their symptoms or illnesses to be sent to us as the service we provide is on a non-case specific basis.

  13.   Other rules relating to information 

    • You must not submit information which is copied from any other source.
    • Under no circumstances should any submission or comment be made about or using this website which is defamatory, abusive, obscene, unlawful, sexist, racist or otherwise of a discriminatory nature or which may in any way cause offence, inconvenience, annoyance or anxiety. You must never use any abusive language, be aggressive, swear, threaten, harass or abuse any other person including but not limited to other users of this website.
    • Any material you upload to our website will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose to third parties, any such material for any purpose including any ideas, inventions, concepts, techniques or know-how but subject at all times to our Privacy Policy.
    • We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you or used in connection with our website constitutes a violation of their intellectual property rights or of their right to privacy.
    • We reserve the right to remove any material or posting you make on our site at any time.
    • We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our website.

  15. No unauthorised access and security 

    • You must not attempt to gain unauthorised access to our website, the server on which our site is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you may commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and will co-operate with them by disclosing your identity. In the event of such breach, your right to use our website will cease immediately.
    • You must not corrupt the website, flood it with information so as to cause it to malfunction or use any features which may affect the website such as worms, viruses, logic bombs or similar harmful effects.
    • You should not make any use of the website such that the whole or part of it is interrupted, damaged, rendered less efficient, or the effectiveness or functionality of the website is in any way impaired.
    • The submission of spam (that is, multiple, unsolicited or undesired bulk emails) is strictly forbidden.

  17.   Links to other websites

    • We provide links to other websites and third party materials on our own site for example, links to charity and NHS service websites and You Tube clips.   Those links and any other third party information and content are provided for your convenience only and we cannot be responsible for the content or availability of any of those websites or your use of them nor do we control that content or those sites.
    • We do not make any representations or give any kind of guarantee with regard to the content of any third party sites.
    • Third party websites which you may link to from this website may offer products or services for sale. Any such purchase of products or services shall be directly between you and the third party and we shall not be in any way liable for any such purchase that you may make directly from a third party.

  19.   Linking to our website and publicity

    • You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    • You must not establish a link from any website that is not owned by you. Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.
    • You must not use the website to transmit any material for the purposes of publicity, promotion and/or advertising without our prior written consent.

  21.   Liability and warranties – exclusion

    • It is your responsibility to ensure that your reliance on this website is satisfactory for your own particular purposes and requirements. The information which we provide is not intended to amount to case specific advice and the material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy.
    • Case studies are provided by way of example only and the same should not be relied upon by you as constituting advice for any given set of circumstances.
    • To the fullest extent permitted by law, we do not make any representations, warranties or assurances as to the availability, accuracy, currency or completeness of this website or its contents.
    • We do not provide any warranty that the information contained on this website or that the website itself will be available, complete, accessible, uninterrupted, timely, secure or operate without error or be free of viruses or other harmful elements.
    • All representations, warranties and assurances are excluded to the fullest extent permitted by law.
    • Nothing in these Terms of Use is intended in any way to exclude or limit our liability for death or personal injury which is caused by our negligence or any fraudulent misrepresentations made by us nor for any other liability which cannot be excluded or limited under applicable law.
    • The website and all content is provided on an “AS IS” basis. To the extent that the law permits, neither we nor any of our directors, employees, consultants or representatives will be liable to you no matter how that liability arises (whether directly or indirectly), for any costs, claims, liabilities, expenses or damages which you incur arising out of or in connection with the use of this website including but not limited to:
      • loss of profits or loss of anticipated savings (in each case both direct and indirect);
      • loss of data;
      • loss of income or revenue;
      • loss of business;
      • loss of goodwill;
      • wasted time;
      • any financial loss whatsoever.
    • Further, we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

  23.     General provisions

    • The English courts will have exclusive jurisdiction over any claim arising from, or related to our website or your use of it or any other matter under or in connection with these Terms of Use (including negligence).
    • These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
    • If part or all of these Terms of Use become void then all other parts will continue to be valid irrespective of that aspect which is not enforceable.
    • Failure by you or us to exercise rights under these Terms of Use or a delay in doing so will not affect any of the remaining rights and remedies available to us or you as the case may be.
    • Nothing in these Terms of Use will imply a relationship of employment, partnership or agency between you and us.
    • We may appoint any third parties to assist us in making this website available or any related service, content or information to you at any time as we shall decide.
    • Except as agreed in these Terms of Use, a person who is not a party to them will not have any rights to enforce any term in them.
    • We may amend these Terms of Use at any time and you are advised to check them regularly for any changes which we may make on occasion.
    • Where we control content which we make available through other resources such as Twitter, google+, snapchat, You Tube and Facebook, these Terms of Use shall also apply to that content.

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